CREATING + SHIPPING
HEY, NICE TO MEET YOU!
FIRST OF ALL, WE SINCERELY THANK YOU FOR VISITING LAS JEWELRY.
BELOW IS AN OVERVIEW OF HOW WE CREATE OUR PIECES AND SHIP THEM TO YOU.
**LAS makes to order, which means, once you've ordered, we put your custom order into our studio and have it made just for you!
The time of placed order til the time the package arrives to you is approximately three weeks, give or take a couple of days. It takes about 12-14 BUSINESS days to fill orders, plus travel time to you!
We of course try and get your order done as soon as we can, but since they are custom orders, we want to allow sufficient time.
We ship United States Postal Service, and all LAS shipping costs are based on USPS prices.
**In regards to RINGS, we request that you have solidified your personal size before ordering a custom ring size.
We DO NOT accept returns on rings if:
you have requested a certain size and find it doesn't fit once you have received it. Reason being that LAS has custom made each piece.
If you happen to receive the wrong size, etc. BY OUR MISTAKE, we ask that you send the item(s) back to us, and we will refund your shipping costs. We will then send you the correct item.
**If you are truly unsatisfied with your product, we ask you send the product back to us, and we will issue a credit for our online store never to expire.
**If item(s) ordered from here, our site, happen to arrive damaged, we ask that you send the item(s) back to us, and we will refund your shipping costs. We will then replace item(s) at no cost to you, when photograph of damaged goods is submitted to us via email.
**LAS does not except returns of our goods straight to us if purchased from retail stores that carry our line.